All orders booked for the same week will be posted the next business day at earliest.
We deliver garments via NZ Post overnight courier. Overnight delivery is a target only — this means there’s no guarantee for overnight service and we have no control over (and are not liable for) any courier delays.
You accept responsibility to track your order once it’s been processed and a tracking number has been emailed to you.
If you want to track your parcel or arrange collection from your local depot, you’ll need to call 0800COURIER and organise this directly.
If your parcel doesn't arrive on the delivery date (and you placed your order more than one week before your event) we’ll offer you a full refund, less the cost of shipping.
Redirecting your parcel to a different address can add delays to your delivery. Refunds won’t be given for any such delays.